Refund and Returns Policy

We want you to have a great shopping experience and value your pleasure. Please carefully review our Refund & Return Policy to learn about your rights and obligations.

30-Day Return Policy

We accept returns of qualified products for a period of 30 days. We are unable to provide a refund or exchange if 30 days have elapsed since your purchase. You must have the item in its original packing, unused, and in the same condition that you got it in order to be eligible for a return.

Initiating a Return

You have 30 days from the date of delivery to contact our customer service department at support@classic-lights.com to begin the return process. Enter the products you wish to return together with your order number. We'll walk you through the return procedure with our customer service staff.

Return Eligibility

It is possible to return any item. Items that are on sale or personalized cannot be returned unless they are broken or faulty. In order to finalize your return, we might also need evidence of purchase.

Refund Process

An email confirming receipt of your returned item will be sent to you when it has been received and examined. Additionally, we will let you know if your refund is approved or denied.

Within a certain number of days, a credit will be automatically issued to your original payment method and your refund will be completed if your return is accepted. Depending on your bank institution, the time it takes for the credit to show up in your account may differ.

Exchanges

If you need to replace a defective or damaged item for the identical one, please email support@classic-lights.com, our customer service department. We will walk you through the process of exchanging things.

Return Shipping

If you decide to return an item, you will be liable for the cost of postage. The cost of shipping cannot be reimbursed. In the event that you are refunded, the return shipping fee will be subtracted.

Damaged or Defective Items

In the event that you get a defective or damaged item, please email support@classic-lights.com right once and provide pictures of the item and its packing. After evaluating the damage, we will provide you more guidance on what to do.

Late or Missing Refunds

First, go into your bank account if you haven't received your return yet. It could take a while for your refund to be formally posted, so get in touch with your credit card company. In the event that you have completed all of these steps and have yet to receive your refund, please email support@classic-lights.com.

Contact us

If you have any questions regarding our Refund and Return Policy, please contact us at support@classic-lights.com.

For any questions or assistance, please reach out to us
24/7-
Business Name: Classic-Lights
Business Mail: support@classic-lights.com